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    The Design Loft

    Online Gift Card

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    Online gift cards now available!

    Trying to shop for a birthday, anniversary, or any special occasion is that bit more difficult at the moment, especially when we don't know when we will be able to meet up with our friends and loved ones again to celebrate with them.  To make things a little bit easier for you, we now have online gift cards available!

    Whether it's a big birthday, a wedding you couldn't get to, or just a little something to say you're thinking of them, the recipient will be able to browse our online store from the comfort of their home and find something perfect just for them.  These are perfect gifts at any time, but especially so now, when so many of us are "cocooning", and we all have to stay at home as much as we can.

    You've asked for my billing address at checkout - what if I am buying a gift card as a gift for somebody else?

    When you buy a gift card through our online store, you will receive an email from us with a link to the online gift card.  To give the gift card to somebody else as a gift, all you need to do is forward this email to them!  Please do put your own details in at checkout though.

    Will these gift card expire?

    Nope. 

    I have received a gift card - how do I check the balance?

    Lucky you!  The email you received contains a link to your gift card, which will show you your unique code (don't share that with anyone else!), and the balance on your card.  If you're unsure, just give us a call or an email.

    How do I spend my gift card?

    On our checkout page, you will see a box where you can input a gift card or discount code - simply type in your unique gift card code in this box.  Don't worry - if you have a discount code as well, you can put that in next.

    I have a physical gift card from your shop, can I spend it online?

    This one's a bit tricky.  We're not set up for that just yet but we can make it work, you just need to give us a call or an email with the details.  We've had to adapt to using gift cards online fairly quickly because of COVID-19, so please bear with us.